Right to cancel


Instructions for cancellation & Cancellation form



Consumers are entitled to a right of withdrawal in accordance with the following conditions, whereby consumers are any natural person who enters into a legal transaction for purposes which can not be attributed primarily to their commercial or self-employed activities:



A. Cancellation policy



Right to cancel



You have the right to cancel this contract within fourteen days without giving any reasons. The right of withdrawal does not apply to individually manufactured goods (such as poker tables made to the customer's specifications).



The revocation period is XNUMX days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.



In order to exercise your right of withdrawal, you must send us (Bruncken & Gebhardt GmbH, Johann-Päffgen-Str. 21, 41569 Rommerskirchen, Germany, Tel.: 0176 30740451, email: service@bruncken-gebhardt.com) a clear statement ( e.g. a letter sent by post or email) about your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.



In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.



Consequences of withdrawal



If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.



You have to send the goods to us or to Ontaro GmbH c / o Bruncken & Gebhardt, Hüttenstr. 100-102, 50170, Kerpen to be returned or handed over. The deadline is met if you send the goods before the period of fourteen days has expired.



You bear the direct costs of returning the goods. The direct costs of returning goods that cannot normally be returned to us by post due to their nature (forwarding goods) are estimated at around 200 euros for each such goods.



You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.



B. Cancellation form



If you want to revoke the contract, please fill out this form and send it back.




ONTARO GmbH c / o Bruncken & Gebhardt
Huettenstrasse 100-102
50170 Kerpen

Email: service@bruncken-gebhardt.com



I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):



Order number:__________________________________________






Ordered on (*) ____________ / received on (*) __________________




Name of consumer (s)




Address of the consumer (s)




Signature of the consumer (s) (only in the case of a communication on paper)







(*) Delete as appropriate